EFTConstructions

Privacy Policy

Last updated: 1 June 2025

EFTConstructions respects your privacy. This policy explains how we collect, use, store, and protect your personal data when you visit our website or contact us. It applies to all visitors and clients in South Africa.

1. Data We Collect

We may collect the following categories of data:

  • Contact form data: your name, email address, phone number, and any message you submit.
  • Technical data: browser type, device information, IP address, and pages visited (via cookies and analytics).
  • Communication data: records of emails or phone calls if you contact us directly.

2. How We Use Your Data

We process your data only for specific, legitimate purposes:

  • To respond to your enquiries and provide construction consultancy services.
  • To improve our website and user experience through analytics.
  • To comply with legal obligations and protect our rights.

3. Cookies & Tracking

Our website uses cookies for analytics and basic functionality. You can control cookie preferences through your browser settings. We do not use cookies for advertising or profiling.

4. Data Sharing

We do not sell your personal data. We may share it with trusted third-party service providers who help us operate our website and business, such as:

  • Web hosting and email providers.
  • Analytics services (e.g., Google Analytics, configured to anonymise IPs).
  • CRM and form processing tools.

All processors are contractually bound to protect your data and use it only for the purposes we specify.

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes described in this policy, or as required by South African law. Contact form submissions are kept for a maximum of 24 months after the last interaction.

6. Your Rights

Under the Protection of Personal Information Act (POPIA) and, where applicable, the GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Object to or restrict processing.
  • Withdraw consent at any time (where processing is based on consent).
  • Lodge a complaint with the Information Regulator (South Africa).

7. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or alteration. This includes SSL encryption and restricted access to personal data.

8. No Misrepresentation

EFTConstructions does not make false, misleading, or deceptive claims. We do not use fake urgency, fake endorsements, or imply affiliation with any government body or official institution. All project outcomes described on this site are factual and verifiable. We do not guarantee specific results without a written agreement.

9. Contact Us

If you have questions about this policy or wish to exercise your data rights, please contact us:

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